Under the General Data Protection Regulation (GDPR), we have a legal duty to protect any personal data we collect from you, to be explicit about what purposes we are using it for and to make it easy for you to opt out from receiving communication from us at any time. In this context, personal data refers to any information relating to an identifiable person who can be directly or indirectly identified.
This page explains how we protect and respect the data we collect from you.
We keep our privacy statement under regular review and we will place any updates on this web page. This privacy statement was last updated on 25 May 2021.
What information do we collect about you?
We aim to keep the amount of data we hold about you to a minimum and only keep it for as long as is absolutely necessary.
We collect personal data when you voluntarily complete customer surveys, provide feedback, book for workshops and free events, and participate in competitions.
When you make a donation to us we need to collect personal data such as name, postal address, telephone number and email address. As part of this process, details of payment card numbers may also be taken and will be processed through a secure server.
Our website usage information is collected using cookies and users can turn off cookie settings in their browser if they do not agree with general cookies policy. See general cookies info http://www.bbc.co.uk/webwise/guides/about-cookies
How will we use the personal data about you?
We collect personal data about you to enable you to use Dover smART Project services and to let you know if there are any changes to our events or services (for instance a change in start time or very occasionally regarding a cancellation).
We will also collect personal data about you, if you agree, so we can email you about Dover smART Project activities and services we think may be of interest to you. We will only do this if you have given your consent when asked at the initial point of contact and we provide you with the ability to change this consent at any time. You can also email us at email@example.com for further support.
In relation to personal data voluntarily given through customer surveys and feedback forms, this data is used to inform future project plans and improve services and is occasionally shared with stakeholders and is sometimes required as a condition of funders. In these instances, all data is anonymised, with no identifiable data being passed on. For the purposes of competitions, personal data is collected for that specific purpose and destroyed after completion.
We will never share your personal data with external companies other than those selected to process our customers details for specific purposes e.g. ticket sales, room hire or newsletter sign-up. We require organisations or individuals that process data on behalf of Dover smART Project to ensure that your data is secure and protected at all times. Requests for information to be removed from Dover smART Project systems should be made directly to Dover smART Project.
Dover smART Project will not share your personal data for marketing purposes with external companies.
Access to your personal data and correction
You have the right to request a copy of the personal data that we hold about you. If you would like a copy of the personal data that we hold on you, please email us at firstname.lastname@example.org.
In direct relation to our own website, you can restrict or block the cookies used by the website through your browser settings but this will impact your user experience. The Help function within your browser should tell you how.
How to Contact Us
Dover smART Project, my GALLERY, 3 Waterloo Crescent, Dover, Kent CT16 1LA
Tel: 07854 488805